Got a question we didn't answer below? Email [email protected].
Q: What do I receive for making a qualifying purchase?
A: If you make a qualifying purchase of a single participating ONE Bar in one transaction, you will receive a 2-month subscription to XPLUS. If you make a qualifying purchase of a 4-pack of participating ONE Bars in one transaction, you will receive a 6-month subscription to XPLUS. Limit of one 2 month subscription and one 6 month subscription per person/email.
Q: How will I receive my reward?
A: If you submit a qualifying purchase, you will receive an email which contains your promo code and the link to redeem your reward . Navigate to the redemption page using the reward link and choose CREATE ACCOUNT (unless you already have one). Enter your information and create your account. Continue to the checkout page and enter your promo code to redeem your reward. Complete the purchase and start streaming your favorite class.
Q: What if I already have a XPLUS subscription? Can I receive my reward for a qualifying purchase?
A: If you want to apply the reward to your account, you would need to
1. Acquire the code from OneBar here.
2. Contact the XPLUS CX Team in the chat window and select "OneBar" in the Main Menu
3. Fill out the form with the qualifying code so that the CX Team may apply the 60-day credit to your existing subscription.
Q: How long does this program run?
A: The entire promotion runs between 12/27/2022 and 2/28/2023 but dates may vary by retailers. Purchases must be made by 2/28/2023.
Q: How long do I have to submit my receipt?
A: The last day to submit your receipt is 3/15/2023.
Q: Can my purchase be made anywhere that ONE Bar products are sold?
A: Your purchase must be made at a participating retailer in the United States.
Q: Can my purchase be made online?
A: Your purchase must be made at a participating online retailer in the United States. Online receipts must contain a proof that your order has shipped or proof of delivery.
Q: Do I have to be a certain age to qualify for this promotion?
A: You must be at least 18 years of age at the time of participation to qualify for this promotion.
Q: What do I do if I’m having trouble with uploading the receipt?
A: For assistance uploading your receipt, email [email protected].
Q: Does the reward expire?
A: The promo code must be applied to your account by July 1st, 2023. 2-month subscriptions expire two months after activation. 6-month subscriptions expire 6 months after activation.
Q: How long after my submission will I receive my reward?
A: Participants will receive an email with the status of their upload shortly after submission. If you do not receive an email within 48 hours, contact [email protected].
Q: Do I need an X+ account to collect my reward?
Yes, you do need an X+ account to collect your reward. Once your receipt has been validated, if you do not have an X+ account, you will need to create an account to redeem your reward.