Xponential+ payments are non-refundable and there are no refunds or credits for partially used periods. The subscription allows for access and is not dependent on usage. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our subscribers ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstances. If you feel there has been an error in payment processing, then please be prepared with related documentation for reconsideration.

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